Terms of Services

Greetings from Erwax, your one-stop online clothes and apparel retailer! Your use of our website [erwax.store] (the “Site”) and any services we offer via it are governed by these Terms of Service (“Terms”). You accept these Terms, along with our Privacy Policy and Cookies Policy, which are incorporated by reference, by visiting or using the Site. Please do not use our site if you disagree with these terms.

1. Acceptance of Terms

You agree to abide by these Terms and any updates by using the Site, registering, or making a transaction. Any time we make changes to these Terms, the amended version will be published on this page along with a new “Effective Date.” It is your duty to frequently review these terms.

2. Account Registration

You might need to register for a Erwax account in order to make purchases and use specific features. You promise to give true, up-to-date, and comprehensive information when you register. You are in charge of keeping your account information private and accountable for anything that happens under your account. If you believe your account has been used without authorization, kindly let us know right away.

3. Use of the Site

You promise to only use the site for legitimate reasons. You must refrain from any actions that would interfere with other users’ access or disturb, harm, or impair the Site’s functionality. This encompasses, but is not restricted to:

  • Posting or sending any content that is offensive, abusive, defamatory, unlawful, or otherwise inappropriate.
  • Attempting to access any area of the site, accounts, or networks without authorization.
  • Gaining access to the Site or collecting data without our consent by using any automated system, including scrapers or bots.

4. Product Information and Availability

We make an effort to present accurate product availability, pricing, and descriptions. But mistakes can happen. Jhuy maintains the right, at any time and without previous notice, to update product information and fix any errors, including pricing errors. We reserve the right to cancel or reject an order and let you know if a product is unavailable or out of stock.

5. Orders and Payments

You commit to giving correct payment and delivery information when you place an order. You give Jhuy permission to charge the whole order amount, including taxes and shipping costs, to the payment method you have chosen. We have the right to cancel your order if the payment is unsuccessful.

6. Shipping and Delivery

Our goal is to process and ship orders as soon as possible. Delivery times, however, can change based on a number of variables, including your location and the shipment method. Any problems or delays brought on by outside delivery services are not Erwax’s responsibility. It is your responsibility to make sure your shipping information is correct. It is your obligation to pay all taxes or customs fees associated with foreign shipping.

7. Returns and Exchanges

For information on how to exchange or return items, please refer to our Return Policy. These Terms include a reference to our Return Policy. Generally speaking, if the things are unused, in original condition, and come with proof of purchase, we accept returns within a predetermined window of time.

8. Intellectual Property

Copyright and other intellectual property laws protect all of the information on the site, which belongs to Erwax or its licensors and includes logos, photos, text, graphics, videos, and product designs, among other things. Except as specifically permitted for personal use in line with these Terms, you are not permitted to use, copy, or distribute any content from the Site without our prior written consent.

9. User-Generated Content

You provide Erwax a worldwide, royalty-free, transferable, sublicensable, and irrevocable license to use, reproduce, modify, adapt, distribute, and display content submitted or posted on the Site (such as reviews, comments, or photographs) in any media currently in use or later developed. You guarantee that this content does not violate any third party’s rights and that you are authorized to share it.

10. Privacy and Data Collection

Our Privacy Policy, which details how we gather, utilize, and safeguard your personal information, also governs how you use the Site. You agree to the practices outlined in our Privacy Policy by using the Site.

11. Limitation of Liability

Erwax disclaims any liability for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or goods you buy via it, to the greatest extent allowed by law. Whether through a contract, tort, or other means, our whole liability to you shall be capped to the price you paid for the particular goods.

12. Indemnification

By using the Site, violating these Terms, or violating the rights of third parties, you agree to indemnify, defend, and keep harmless Erwax, its affiliates, directors, employees, agents, and suppliers from any claims, losses, damages, or costs (including legal fees).

13. Termination

If you breach these Terms or we suspect that you are acting in a way that is detrimental to the Site or our business, we retain the right to suspend or terminate your access to the Site. Any rights or responsibilities that have accumulated before the account is terminated are unaffected.

14. Governing Law

The laws of [Insert Jurisdiction] govern and are to be followed in the interpretation of these Terms. The courts in [Insert Location] shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

15. Dispute Resolution

You commit to contacting us in order to try to settle any disagreements amicably first. You consent to submit to binding arbitration in [Insert Location] in line with the regulations of [Insert Arbitration Organization] if the disagreement cannot be settled amicably.

Contact Us:

For any privacy concerns or inquiries, please contact us using the information below:

    • Emailsupport@erwax.store
    • Phone: 1 914 863-1088
    • Address: 520 NE 44TH ST BOCA RATON, FL 33431,United States.
    • Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM
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